Privacy Policy

1. Introduction

CJS Car Hire ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us when you visit our website, make a booking, or contact our team. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We collect information you provide directly, such as your name, phone number, email address, national ID or passport details, driving licence information, and booking preferences. We also collect limited technical data automatically, such as browser type and pages visited, to help us improve the website.

3. How We Use Your Information

Your information is used to process bookings, verify eligibility to drive, communicate about your reservation, provide customer support, send optional marketing updates you've opted into, and meet our legal and insurance obligations.

4. Sharing of Information

We do not sell your personal data. We may share limited information with insurance providers, payment processors, and law enforcement where required by Kenyan law, or with your consent.

5. Data Security

We apply reasonable technical and organisational safeguards to protect your data against unauthorised access, loss or misuse. No online system is completely secure, and we encourage you to safeguard your own login and contact details.

6. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to access, correct or request deletion of your personal data, and to object to certain uses. To exercise these rights, contact us at hellocjscarhire@gmail.com.

7. Cookies

Our website may use cookies to remember your preferences and understand site usage. You can disable cookies in your browser settings, though some features may not function as intended.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the "last updated" date above.

9. Contact Us

Questions about this policy can be sent to hellocjscarhire@gmail.com or +254 781 566287, or in person at Mustard Seed Plaza, Utawala, Nairobi, or Links Plaza, Nyali, Mombasa.